ROC Airport’s Premium Parking has a new reservation system. It can be found at: https://customerportal.parkengage.com/roc and via the MAPCO Parking website at: https://www.mapcoparking.com/roc/parking-reservations.
The reserved parking area is located on the 2nd floor of the ramp garage (Parking Map).
Reservations must be made at least 24 hours ahead of your scheduled arrival time.
When your reservation is made, you will be issued a unique QR code for your premium parking stay (which includes the reservation fee, as well as the total cost of ramp garage parking). This can be emailed or texted to you. It is also downloadable. A transaction will be issued to the credit card on file for the cost of your parking stay.
Upon arrival at the garage, you will scan your QR code (either from your phone or using a printed version) at the QR reader of the entry station and the gate will open. You should not pull a ticket upon entry.
Upon your departure, you will scan the same QR code at the exit station to exit the garage. If you have stayed past your reservation time, the cost of the additional time will be charged before the gate opens.
Changes to your itinerary can be made until the scheduled time of entry. If there are any changes to your itinerary after your scheduled time of entry, please contact MAPCO Parking for assistance in adjusting your parking reservation.
Thank you for your cooperation regarding this new change and, as always, your continued parking patronage.