Downtown FAQs

Q: How do I obtain a replacement/additional pass for the Civic Center?

A: Call us at (585) 292-4900 Ext. 7023


Q: What is the vehicle clearance at the Civic Center Garage?

A: 6' 10''


Q: What forms of payments do you accept?

A: Yes, we accept all major credit/debit cards (Visa, Mastercard, Discover, American Express)  and Cash at the Civic Center Garage.  In our outside lots, we accept cash only.


Q: Can I park overnight?

A: Yes. The Civic Center Garage is open 24/7


Q: How do I use the un-attended pay-in-lane?

A: For more information, click here


Q: How do I sign-up for monthly parking?

A: Click here to learn more.